At Discover Me Candles, your trust means everything to us. Protecting your personal information is more than a legal requirement — it is part of how we honor the relationship we share with you. This Privacy Policy explains how we collect, use, and safeguard your information so you can shop and engage with confidence.

1. Information We Collect

We collect only the information necessary to provide you with a safe, seamless, and meaningful experience. This includes:

Personal Information You Provide

• Name, email address, billing and shipping addresses, and phone number (when provided).

• Account login details (if you choose to create an account).

• Information you share when signing up for newsletters, completing contact forms, or participating in promotions.

Payment Information

• Payments are processed securely through Squarespace’s payment partners (such as Stripe or PayPal) and Square.

• Discover Me Candles never sees, stores, or has access to your full credit card details.

• All transactions are encrypted and handled in compliance with PCI DSS security standards.

Order & Transaction Data

• Purchase history, order preferences, and fulfillment details.

• Communications related to orders, refunds, or customer service inquiries.

Website Usage Data

• Information such as your IP address, browser type, and pages visited, collected automatically to help us improve site performance and security.

Cookies & Similar Technologies

• Cookies may be used to remember your preferences, keep items in your cart, and analyze site performance.

• You may control or disable cookies in your browser settings, but some site features may not function properly without them.

Optional Information You Share

• When booking tarot services or participating in custom rituals, you may choose to share personal insights or questions. These details are kept private and used only for the service you request.

2. How We Use Information

We use the information collected to:

• Process and deliver your orders.

• Provide updates about your purchase or respond to inquiries.

• Share occasional news, rituals, or exclusive offers (only if you opt in).

• Improve our website, products, and services through analytics.

• Ensure site security and prevent fraudulent transactions.

3. How We Protect Information

• We use industry-standard encryption and secure servers to protect your personal information.

• Payment information is handled only by our third-party processors (Squarespace’s partners and Square).

• While we take reasonable precautions, no online system is 100% secure. By using our site, you acknowledge this risk.

4. Sharing Information

• We do not sell, rent, or trade your personal data to third parties.

• We only share information with trusted partners necessary to complete transactions (such as payment processors and shipping carriers).

• In rare cases, we may disclose information if required by law or to protect our rights, safety, or property.

5. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you.

• Request corrections or updates to your information.

• Request deletion of your personal data, subject to any legal or contractual obligations.

• Opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.

6. Data Retention

• We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy (for example, to complete transactions or comply with legal requirements).

• Once data is no longer needed, we securely delete or anonymize it.

7. Children’s Privacy

Discover Me Candles does not knowingly collect information from individuals under the age of 13. If we learn that we have collected personal data from a child, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “last updated” date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:
roger@discovermecandles.com