Terms & Conditions
At Discover Me Candles, transparency and trust guide everything we do — these policies explain how we honor that.
At Discover Me Candles, we believe clarity and trust are the foundation of every meaningful exchange. These Terms & Conditions outline the guidelines for using our website, purchasing our candles, and booking our tarot services. By engaging with us, you agree to these terms, which are designed to protect both you as a customer and us as creators. Our goal is simple: to ensure your journey with Discover Me is guided by respect, transparency, and intention — the same values that inspire every flame we pour and every reading we share.
1. General Use of Website
By accessing discovermecandles.com, you agree to use the site for lawful purposes only.
You may not attempt to interfere with the functionality, security, or accessibility of the site.
Content on this website (text, photos, designs, branding) is the intellectual property of Discover Me Candles and may not be copied, reproduced, or distributed without written permission.
2. Products: Candles & Ritual Tools
All candles are hand-poured and may vary slightly in color, fragrance, or appearance. These variations are natural and do not affect performance.
Candles are intended for personal enjoyment and spiritual exploration. They are not intended to replace professional medical, legal, or financial advice.
Always follow the candle safety instructions provided with your order. Discover Me Candles is not liable for accidents, misuse, or damage caused by improper use.
3. Services: Tarot & Ritual Guidance
Tarot readings are intended as a tool for insight, reflection, and personal growth.
Readings are not a substitute for professional medical, legal, or financial advice.
Outcomes and interpretations are subjective; we cannot guarantee specific results.
All tarot sessions are non-refundable once completed. If you need to cancel or reschedule, you must notify us at least 24 hours in advance.
4. Orders & Payments
Orders must be paid in full at checkout before processing begins.
Payments are processed securely through Squarespace’s payment partners (Stripe or PayPal) and Square. Discover Me Candles never stores or has access to your full credit card details.
Prices are listed in U.S. dollars and are subject to change without notice. Confirmed orders will not be affected by price changes after purchase.
We reserve the right to refuse or cancel orders if fraud, misuse, or errors are suspected.
5. Shipping & Delivery
Processing times are typically 3–5 business days. Shipping times vary based on location and carrier.
Tracking information will be provided once an order has shipped.
Discover Me Candles is not responsible for delays or losses once a package has been transferred to the carrier, but we will assist where possible in resolving issues.
Please ensure your shipping address is correct at checkout; we are not responsible for lost items due to incorrect addresses.
6. Returns, Refunds & Exchanges
Due to the handmade nature of our candles, we do not accept returns on used items.
If your order arrives damaged or defective, please contact us within 7 days of delivery with photos for a replacement or refund.
Tarot readings and other personalized services are non-refundable.
Exchanges are not currently offered except in cases of damaged products.
7. Limitation of Liability
Discover Me Candles is not responsible for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products or services.
By purchasing and using our products, you agree to assume all responsibility for safe and proper use.
Candle rituals and tarot readings are tools of support and self-discovery. No guarantees or promises of specific outcomes are made or implied.
8. Changes to Terms
We may update these Terms & Conditions from time to time to reflect changes in our business practices or legal requirements. Updates will be posted on this page, and continued use of our website constitutes acceptance of the revised terms.
9. Contact Us
If you have any questions about these Terms & Conditions, please reach out to us at:
roger@discovermecandles.com